Office Information
We look forward to hearing from you. Please call or email us so that we may be of service.
Due to the high volume of emails that we receive, the best method of contacting us is by telephone. However, if you do choose to email us, please contact us via telephone if you have not received a message from us within 24 hours.
Phone: 860 963-2250
Fax: 866 281-7088
Email: [email protected]
If you are looking to schedule a visit, please download, print, and fill out the appropriate forms and email/fax/drop-off the completed forms to our office. This is critical; you will not be able to schedule an initial visit without sending us the completed forms first.
Appointment Hours
Monday 8:30 am - 5:00 pm
Tuesday 8:30 am - 5:00 pm
Wednesday 8:30 am - 5:00 pm
Thursday 8:30 am - 5:00 pm
Office/Pharmacy Hours
Monday 7:30 am - 5:00 pm
Tuesday 7:30 am - 5:00 pm
Wednesday 7:30 am - 5:00 pm
Thursday 7:30 am - 5:00 pm
Cancellation policy
New Patients
Avena services patients from all over New England who rely on the accuracy of our schedule. When scheduling your first appointment, a $200.00 deposit will be collected to hold your appointment time. This deposit will be applied to your first visit. If you need to cancel your appointment for any reason, it must be done at least 2 business days prior your scheduled appointment and will result in a full, immediate refund of your deposit. If you DO NOT cancel within the 2 business days prior your appointment, you will forfeit the deposit. Avena cares about our patients and works hard to make sure our schedule is able to meet the volume of requests which is why we use this policy. We thank you in advance for your consideration and acceptance of our cancellation policy.
Returning Patients
If you cannot keep a scheduled office appointment, we require 24 hours prior notice for current patients. This allows us to accommodate other patients who are on our waiting list. All patients who fail to cancel, or cancel appointments with less than 24 hours, will be subject to a minimum $100 cancellation fee. However, life is unpredictable. We realize that occasionally 24 hours notice is not possible, so we will consider a one-time cancellation with no fee incurred.
Due to the high volume of emails that we receive, the best method of contacting us is by telephone. However, if you do choose to email us, please contact us via telephone if you have not received a message from us within 24 hours.
Phone: 860 963-2250
Fax: 866 281-7088
Email: [email protected]
If you are looking to schedule a visit, please download, print, and fill out the appropriate forms and email/fax/drop-off the completed forms to our office. This is critical; you will not be able to schedule an initial visit without sending us the completed forms first.
Appointment Hours
Monday 8:30 am - 5:00 pm
Tuesday 8:30 am - 5:00 pm
Wednesday 8:30 am - 5:00 pm
Thursday 8:30 am - 5:00 pm
Office/Pharmacy Hours
Monday 7:30 am - 5:00 pm
Tuesday 7:30 am - 5:00 pm
Wednesday 7:30 am - 5:00 pm
Thursday 7:30 am - 5:00 pm
Cancellation policy
New Patients
Avena services patients from all over New England who rely on the accuracy of our schedule. When scheduling your first appointment, a $200.00 deposit will be collected to hold your appointment time. This deposit will be applied to your first visit. If you need to cancel your appointment for any reason, it must be done at least 2 business days prior your scheduled appointment and will result in a full, immediate refund of your deposit. If you DO NOT cancel within the 2 business days prior your appointment, you will forfeit the deposit. Avena cares about our patients and works hard to make sure our schedule is able to meet the volume of requests which is why we use this policy. We thank you in advance for your consideration and acceptance of our cancellation policy.
Returning Patients
If you cannot keep a scheduled office appointment, we require 24 hours prior notice for current patients. This allows us to accommodate other patients who are on our waiting list. All patients who fail to cancel, or cancel appointments with less than 24 hours, will be subject to a minimum $100 cancellation fee. However, life is unpredictable. We realize that occasionally 24 hours notice is not possible, so we will consider a one-time cancellation with no fee incurred.
Our Location
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Address: 158 Pomfret Street Putnam, CT 06260 |